Refund policy

Eligibility for Refund

• a. Refunds may be granted under the following circumstances:
• Service not delivered: If the Company fails to deliver the agreed-upon services as outlined in the service agreement.
• Dissatisfaction: If the client is not satisfied with the quality of the services provided, subject to the terms outlined in the service agreement.
• b. Refunds will not be granted under the following circumstances:
• Change of mind: If the client decides not to proceed with the project after services have been initiated.
• Client error: If the client provides inaccurate or incomplete information that leads to delays or errors in service delivery.

Refund Process

• Clients requesting a refund must submit a written request to the Company's designated email address: texmithinfotech@gmail.com.
• The request must include detailed information about the reason for the refund and any supporting documentation, if applicable.
• The Company will review the refund request and respond within a reasonable timeframe.
• If the refund request is approved, the Company will initiate the refund process within [number] days of approval.
• Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed upon.

Refund Amount

• The amount of the refund will be determined based on the circumstances of the refund request and any applicable fees or charges.
• The Company reserves the right to deduct any costs incurred for work already completed or expenses incurred on behalf of the client from the refund amount.

Dispute Resolution

• In the event of a dispute regarding a refund request, both parties agree to engage in good-faith negotiations to resolve the matter amicably.
• If a resolution cannot be reached, either party may seek mediation or arbitration as outlined in the governing law clause of the service agreement.

Contact Information

For any inquiries or concerns regarding our Refund Policy, please contact us at

texmithinfotech@gmail.com.